Privacy Policy

OWNER REVIEW REQUIRED: This policy is a draft template for FADI GEMS (Pakistan). It must be reviewed and approved by the store owner and qualified legal counsel before commercial launch. Remove this notice once approved.

This policy explains what personal information FADI GEMS collects and how it is used.

Information we collect

• Order details: name, email, phone, billing and delivery address.
• Payment references you give us for manual payments, such as a transaction ID. We do not store card numbers on this site.
• Messages you send through our contact, bespoke and wholesale forms.
• Newsletter email address, if you subscribe.
• Basic technical data such as cookies needed for the cart and checkout.

How we use it

To process and deliver orders, verify payments, reply to enquiries, meet legal and tax obligations, and, only if you subscribe, send our newsletter.

Sharing

We share information only with services needed to fulfil your order, such as payment providers and carriers, or where the law requires. We do not sell personal information.

Retention and your rights

We keep order records for as long as required for accounting and legal purposes. You may ask to access, correct or delete your information, and to unsubscribe at any time, through the Contact page.

Cookies

We use cookies required for the shopping cart, checkout and wishlist. Add a cookie notice if you enable analytics or marketing tools.